Monitor the product life cycle and promote refurbishment or recycling for a responsible, economical and sustainable management.
For LUNA devices:
• LUNA testing and firmware updates on test benches
• Pallet packaging and depalletizing
• Cleaning of bases, power supplies, power cords, cables and plugs
• Replacement of damaged plastic parts
• LUNA battery replacement
For Pendants:
• Cases cleaning
• Replacement of plastic parts if necessary
• Replacement of straps and cords
• Battery removal and replacement
• Pendant testing and firmware updates for LUNA
• Return to LUNA pack or individual box
Our quality label
for connected telecare devices
Our teams guarantee the resilience and continous availability of your device fleet through expert technical maintenance. A back up is made every 4 hours and carry out weekly fleet reviews to ensure it is running smoothly.
Our products are designed to last, we therefore offer an extended customer warranty to enable you to monitor and enhance the refurbishing, the recycling rates of your fleet and the quality of the materials used in it.
ⓘ The replacement rate for damaged plastics in LUNA packs less than 4 years old is approximately 10% and 20% for LUNA packs over 4 years old.
In France
All our solutions comply with GDPR regulations, which is why all your data is hosted in France on dedicated servers and is never resold or used for commercial purposes by third parties. No recordings are made via the cloud.
