ATTENTIVE undertakes, within the framework of its activities and in accordance with the legislation in force in France and Europe, to ensure the protection, confidentiality and security of the personal data of users of its services, as well as to respect their privacy.
ATTENTIVE only uses personal data for clear, defined and legitimate purposes.
ATTENTIVE does not handle these data in any way that is inconsistent with these purposes.
For this purpose, the processing activities carried out by ATTENTIVE are as follows:
• Order management, processing and tracking
• Account creation
• Content creation and sharing
• Photo creation and sharing (compressed data)
• Creation and sharing of audio messages (compressed data)
• Notifications required for the operation of the services provided (e.g. actimetry, use of badges)
• Geolocation required for the operation of the services provided (e.g. use of BLE, Wi-Fi, GPS, 3G functions)
Your data are stored for the period to fulfill the purposes mentioned above.
With regard to processing related to the performance of the contract, the data may be retained for a maximum period of three years from the end of the contractual relationship.
For this purpose, the processing activities carried out by ATTENTIVE are as follows:
Informing users via newsletter subscriptions
Responding to enquiries and providing advice
Meeting service operation requirements (cookies)
Cookies used by ATTENTIVE are solely intended to maintain the user’s session after authentication. These are exclusively functional cookies, which can, however, be refused by configuring your browser settings.
Depending on the case, ATTENTIVE processes your personal data, either collected directly from you or resulting from your use of the products or services.
ATTENTIVE only processes data, or a category of data that are strictly necessary for the intended purpose.
• Identification data: Surname, first name, etc.
• Personal characteristics: date of birth
• Contact data: postal address, email address, telephone number, etc.
• Economic and financial data: payment method, payment history, etc.
• Connection, usage and interaction data relating to the services
• Products and services owned or used and associated content
• Location data
Your data is retained for the period necessary to achieve the purposes mentioned above.
The data collected is intended solely for ATTENTIVE’s online services and ATTENTIVE’s internal services (in accordance with contractual terms and conditions).
You may exercise your rights at any time by contacting the Data Protection Officer: dpo@solem.fr
ATTENTIVE ensures that your data are processed in complete security and confidentiality, including where certain operations are carried out by partners.
To this end, ATTENTIVE has implemented appropriate organisational measures to preserve the confidentiality and privacy of the individuals concerned.
These measures are adapted according to the the level of sensitivity of the data processed and to the level of risk presented by the processing or its implementation.
These measures prevent the loss, misuse, alteration and deletion of the personal data concerned.
ATTENTIVE guarantees the security of data and servers, access control, as well as the ongoing and corrective maintenance of associated services.
ATTENTIVE ensures the integrity of partitioned backups.
Customer requests or queries should be sent directly to the following e-mail : dpo@solem.fr.
SOLEM SAS – Z.A.E La Plaine, 5 Rue Georges Besse 34830 CLAPIERS
contact@solem.fr ・+33 (0) 4 67 59 24 25
SAS au capital de 337 088€
RCS Montpellier B 329.605.760
Numéro de TVA intracommunautaire : FR68 329 605 760
Directeur de publication : M.Frédéric COMTE
